A L P H A B E T - Privacy Policy
We respect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you buy tickets, visit our website, or sign up for marketing.
1. What We Collect
Ticket Purchases: When you buy tickets via our partner, Dice, we collect your name, email, phone number, and payment details.
Marketing: If you opt in to our newsletter, we collect your email address.
Website Use: We collect your IP address and browsing activity using cookies and Meta Pixel (for ads on Facebook/Instagram).
Contact: If you reach out, we collect your name, email, and message.
2. How We Use Your Information
Process ticket purchases and send event updates.
Send marketing emails about events or offers, if you opt in.
Use Meta Pixel to show relevant ads and improve our website.
Analyse data to enhance our services.
3. Who We Share Data With
Dice: Processes ticket purchases (see their Privacy Policy).
Meta Pixel: Shares browsing data with Meta for ads (see Meta’s Data Policy).
Service Providers: We use tools like email platforms to send newsletters.
We may share data to comply with UK laws.
We don’t sell your information.
4. Your Choices and Rights
Marketing: Opt out of emails via the “unsubscribe” link or email [insert email address].
Cookies/Meta Pixel: Manage cookies via our website’s cookie banner or Meta’s ad settings (learn more).
Your Rights: You can:
Access or correct your data.
Request data deletion.
Object to data use. Email marketing@alphabetbrighton.com to exercise these rights.
5. Data Security
We use encryption and secure systems to protect your data, but no system is 100% secure. Contact us at info@alphabetbrighton.com if you suspect an issue.
6. How Long We Keep Data
Ticket data: Kept for 6 years for legal reasons.
Marketing data: Kept until you unsubscribe.
Website data: Kept for up to 1 year.
7. Contact Us
info@alphabetbrighton.com
Effective Date: July 5, 2025 | We may update this policy and will post changes on our website.